Customer Support and Training
Telemetry Labs understands that new technology, new applications and new operational paradigms may take time for organizations to learn and embrace. For complete product and service support solutions, let Telemetry Labs provide your application training and help desk services, for issue resolution management and manufacturer engineering support coordination.

These services include:

Basic CS Services: Telemetry Labs provides basic call center support services for customers and application users.

User Training: As part of the initial service, we provide hands on or remote training of the uMesh™ applications for first time users.

Application Help-Desk: Telemetry Labs can provide dedicated customer support for SaaS customers. Depending on the depth of solution support you desire, we can tailor the service to provide multiple tiers of support for a completely outsourced help-desk solution.

Application Training Program Management: Our services portfolio includes training program management, training manual development, and online web help development and support. Our customer service represntatives can be your “white label” user training team. Let Telemetry Labs exercise its training and support staff for you to deliver superior application training services to your customers.